Frequently Asked Questions

What is KOMIKABOOKS?
KOMIKABOOKS is an anthropomorphic/furry e-shop based in Asia. We specialize in buying, consigning, and selling of physical/digital art books, comics, doujins, and zines.

What types of payment do you accept?
We accept most major cards like Mastercard, Visa, Amex, and Paypal. For customers without PayPal, you can guest checkout with any debit/credit card.

Are my book protected?
Every book will come in a plastic sleeve to ensure that the book is well-protected from dents and liquid contact.

What is your privacy policy?
We do not store any of your financial details on our website as payment is securely processed by Paypal. Only your personal information is used to fulfill your order and will never be shared by other parties. We will only contact you through email for a follow up of your order if required.

More questions?
Contact us under the “Contact” link below. We will try to reply to you as soon as possible.

How long will it take for my order to reach me?
Your order will be processed within 1 to 3 working days unless we are attending a convention. In that case, your order will only be processed once we reach back home.

Delivery within Asia will take around 3-7 days while the USA, Europe, and the Rest of the World will take around 10-18 days.

However, delays can occur due to events that are outside our control so we seek your understanding if your order arrives later than the stipulated date.

How will my order be packed?
Your order will be bubble wrapped and packed in a polymailer. In addition, your package will come in plain packaging so no one will know what is in the package.

Can my order be tracked?
Almost all orders will come with a tracking number. Once we send out your order, an email containing the tracking number will be sent to your email within 24 hours. Please contact us using the contact form provided under “Contact” if you do not receive the email.

In order to offer competitive shipping cost, AirMail – Ordinary package will not have a tracking number. Hence, we will send an email to inform you that your package has been sent.

To track your order, please click under “Track your order” below.

Do you ship internationally?
We can ship to almost every country in the world! Please be aware that your order may incur additional customs fee on arrival, in which you will have to pay in order to pick up your package.

Shipping rates are automatically calculated for you during checkout based on destination and weight.

To find out more about our shipping policy, please click “Shipping Information” below.

Do you accept returns?
Due to the nature of our business, all sales are final and are non-returnable.

Do you accept consignment?
We do accept book consignment on a case-by-case basis. 

Please use our form listed under “Contact” below.

I have books to sell. Will you be able to purchase it?
We would be more than happy to buy your books! 

Please use our form listed under “Contact” below.

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