General
What currency are the listed price in?
All prices are in United States Dollars (USD).
What payment(s) do you accept?
We accept most major cards like Mastercard, Visa, and Amex via Paypal. For customers without PayPal, you can guest checkout with any debit or credit card.
Do you accept returns?
Due to the nature of the business, we are unable to accept returns.
Do you have a physical shop?
No. We are mostly an online shop with a pop-up booth at conventions from time to time.
Digital Products
Will I get my Digital product immediately?
Yes. Once you check out, a page will appear with the Digital Product link to the file.
An email will also be sent to your registered email with the link. Alternatively, if you have an account, you can access the digital product through My Account.
Will my Digital product expire?
Yes. Your Digital Product will expire 60 days after your purchase. Please download the product beforehand.
Order & Shipping
How long will it take for my order to reach me?
Your order will be processed within 1 to 3 business days unless we are attending a convention. In that case, your order will only be processed once we reach back home.
Delivery within Asia will take around 5-15 days while USA, Europe, and the Rest of the World will take around 15-35 days.
However, delays can occur due to events that are outside our control so we seek your understanding if your order arrives later than the stipulated date.
Does Airmail have a tracking number?
No. Airmail is a standard mail service without a tracking number. We will no longer send an email to inform you that the order has been sent. An email will be sent to your registered email once the order has been completed.
My order has not arrived yet. What do I do?
Please wait for up to 60 days if your order does not reach you by the estimated date. If your order does not reach you after 60 days, please contact us at hello@komikabooks.com
Which countries are you unable to ship to?
Airmail services will not be available for the following countries as of January 2023:
American Samoa, Anguilla, Antigua & Barbuda, Belize, Bhutan, Bolivia, Bouvet Island, British Virgin Islands, Curacao, Dem. People’s Republic of Korea, Dominica, Ecuador, Gambia, Grenada, Guatemala, Haiti, Honduras (Rep.), Jamaica, Liberia, Nepal, Nicaragua, Palestine Territories, Paraguay, Saint Kitts and Nevis, Somalia, South Sudan (Rep.), Syrian Arab Rep., Tajikistan, Tokelau, Turkmenistan, Uganda, Yemen, Kosovo
In addition, we are unable to ship to China due to a high number of return parcels.
Please note that if an order were to be received by us from the listed country, we will cancel the order and refund in full the monetary value through the customer’s original payment.
EU VAT tax information
From 1 July 2021, customers from the EU countries listed below will be required to pay VAT to their respective postal companies before receiving their package:
Austria, Belgium, Bulgaria, Croatia, Cyprus, Czech Republic, Denmark, Estonia, Finland, France, Germany, Greece, Hungary, Ireland, Italy, Latvia, Lithuania, Luxembourg, Malta, The Netherlands, Northern Ireland, Poland, Portugal, Romania, Slovakia, Slovenia, Spain, Sweden
We highly recommend that you shop at Fusselschwarm if they carry a similar item since they are based in the EU.
Airmail rates
| Destination | Delivery Time | 250 g | 500 g | 1 kg | 2 kg | |
|---|---|---|---|---|---|---|
|
Singapore |
2 – 3 Business days |
$1.20 |
||||
|
Brunei & Malaysia |
7 – 14 Business days |
$2.70 |
$4.40 |
$7.65 |
$15.20 |
|
|
Asia & The Pacific |
9 – 18 Business days |
$4.40 |
$9.50 |
$17.50 |
$34.20 |
|
|
Rest of The World |
10 – 24 Business days |
$6.40 |
$13.30 |
$23.90 |
$47.80 |
|
Terms of Service
Overview
This website is run by KOMIKAbooks. Throughout this website, the terms “we”, “our” and “us” refer to KOMIKAbooks.
Legal Age
By accessing this website, you understand that you are of legal age to view the contents which may be NSFW in some cases. KOMIKAbooks will not be held liable for any damages.
Name and Address Accuracy
You hereby provide with absolute accuracy, your Name, and Address when checking out on KOMIKAbooks. We will not be held responsible if any address error were to be made by you which in turn, the package to be incorrectly delivered to the address which is provided by you at the time of checking out.
Digital and Physical Product Use
By downloading a Digital product and/or buying a Physical product from KOMIKAbooks, you are bound that you will not transmit or upload any pages to any third-party websites without the consent of the artist. These products are strictly meant for your own personal use only and will greatly help the artist to protect their copyrighted work from being used inappropriately.
Returns
All sales provided by KOMIKAbooks are final and we will not be liable for any unsatisfactory product received by you.
Information Retention
KOMIKAbooks will retain information from you such as name, address, contact number, and email address during checkout. This information will be held indefinitely unless we cease to operate after which, we will erase all data without delay to safeguard your privacy. Your credit or debit card details are stored by PayPal, therefore you are bound by the terms and conditions set by PayPal. We do not hold any credit or debit card detail on our website.
Service and Price Adjustments
We, at our sole discretion, may modify our product price and/or service (or part thereof) without notice at any time. We shall not be liable to you or any third party for any changes, modifications, or discontinuation of our product(s) and/or service(s).
Errors and Inaccuracies
We may introduce some errors and inaccuracies from time to time in product description, price, weight, dimension, and size. We have the right to amend the above-mentioned information without notice and without any unauthorized third-party action.
Indemnification
You agree to indemnify KOMIKAbooks, its owner, employees, artist(s), author(s), service provider(s), and publishers(s) from any claim or demand made by any third- party due to or arising from your breach of our Terms of Service.